Shipping policy

Shipping Rates

A). For ordinary goods：

B). For some fragile or oversize/weight items:

C). For Linear Actuators

D). For European oceania countries, the shipping cost will be a little bit higher.

Shipping Time

The average shipping time is around 8-20 days, most packages will take around 10-15 days.
For the Linear actuators, the shipping time is around 5-10 days (Production time not included). If your zip code is in the carrier's remote area list, the shipping time is 10-15 days.
The shipping time might be extended when during the peak season

Shipping Method

To ensure shipping quality, we use ePacket for all orders by default, if ePacket is not available, we will use Registered Parcel.
For linear actuators and high-value orders, we use DHL/FedEx. However, if your zip code is in the remote area list of the carrier, we will only be able to ship your package via USPS.

Operation Time

We will try our best to ship your order out within 24 hours, however, if the item you order is out of stock, the operation time may be longer.
Order received on the Weekend will be processed Next Monday.
For items like linear actuators which need to arrange production, the operation time could be 5-10 days.

Tracking

A shipping notification will be sent to you by email or SMS as soon as your package is shipped. You can find the tracking code in it.
You can track your package on https://www.17track.net/en with the tracking code we send.
Note: we found the notification email sometimes may be marked as spam by some email provider, so, if you do not receive any notification email after a week, please check with your trash box.