Shipping policy
Shipping Rates
A). For ordinary goods:
- 0-49.99 USD: 4.5 USD
- 50 USD and up: Free Shipping
B). For some fragile or oversize/weight items:
- 0-29.99 USD: 8.5 USD
- 30-49.99 USD: 12 USD
- 50-99.99 USD: 17 USD
- 100-149.99 USD: 22 USD
- 150-199.99 USD: 32 USD
- 200 USD and up: 42 USD
C). For Linear Actuators
- 0-149.99 USD: 40 USD
- 150-299.99 USD: 55 USD
- 300 USD and up: 70 USD
D). For European oceania countries, the shipping cost will be a little bit higher.
Shipping Time
- The average shipping time is around 8-20 days, most packages will take around 10-15 days.
- For the Linear actuators, the shipping time is around 5-10 days (Production time not included). If your zip code is in the carrier's remote area list, the shipping time is 10-15 days.
- The shipping time might be extended when during the peak season
Shipping Method
- To ensure shipping quality, we use ePacket for all orders by default, if ePacket is not available, we will use Registered Parcel.
- For linear actuators and high-value orders, we use DHL/FedEx. However, if your zip code is in the remote area list of the carrier, we will only be able to ship your package via USPS.
Operation Time
- We will try our best to ship your order out within 24 hours, however, if the item you order is out of stock, the operation time may be longer.
- Order received on the Weekend will be processed Next Monday.
- For items like linear actuators which need to arrange production, the operation time could be 5-10 days.
Tracking
- A shipping notification will be sent to you by email or SMS as soon as your package is shipped. You can find the tracking code in it.
- You can track your package on https://www.17track.net/en with the tracking code we send.
- Note: we found the notification email sometimes may be marked as spam by some email provider, so, if you do not receive any notification email after a week, please check with your trash box.